FAQ

Customer Service

How do I contact Firebrough Electronics if I need assistance?
Firebrough Electronics are happy to answer any questions you may have through our support page which gives you an opportunity to send us a message from the page and lists other ways to get in touch with us.

Payments

What payment methods do Firebrough Electronics accepts?
Firebrough Electronics accepts American Express, Discover, MasterCard, and Visa. We may also accept payments made through third-party payment processors such as PayPal and Venmo.

Why am I being charged other fees, such as customs fees, sales and use taxes, and VATs?
Firebrough Electronics does not charge any cost other than the items in your order, handling, sales and use taxes (if applicable), and shipping. You may be charge fees for customs and other fees applicable to your country. We do not directly collect those fees.

Security

How safe is shopping with Firebrough Electronics?
Firebrough Electronics partners with a third-party e-commerce payment provider. Your payment information is sent securely to our payment processor and never through our shopping cart.